Platform Check Fails with Error ID333333

Documentation

Error Messages

000021285

04/23/2019

What are you seeing?

Platform check fails with error ID333333 when the Intel Unite® app is launched.

Why are you seeing it? 

This error indicates that it passed a platform check, but the code-signing certificate couldn't be validated. This is usually due to an operating system that doesn't have an updated root certificate, so the public Intel Unite® code signing certificate can't be validated.

How to fix it

  1. Ensure the system is connected to the Internet.
  2. Open a browser. 
  3. Navigate to Microsoft. This forces the system to update root certificates.