How to Work Around Intel Unite® Server Error Message: Intel Unite Health Monitor (ClockTower) failed to start. Verify you have sufficient privileges to start system services

Documentation

Error Messages

000024249

04/04/2018

What am I seeing?

When including a semicolon (;) character in the Intel Unite® server service account password, the installer shows the following error:
Intel Unite Health Monitor (ClockTower) failed to start. Verify you have sufficient privileges to start system services. The installation halts.

How do I reproduce this issue?

  1. Start the Unite server installer.
  2. For the UniteServer user, enter a password with a semicolon (;) included, for example:
    oam)30_)X2D;asd
    password example

What does the error message look like?

Error Message

How to fix it

By using a password that doesn't include the semicolon (;) (and follows the password rules), the installer works normally. Replace the semicolon (;) with another character or eliminate all instances of the semicolon (;) from the password.