Intel® Virtual RAID on CPU (Intel® VROC) Technical Support for End Users

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Product Information & Documentation

000089828

11/07/2023

To better support Intel® Virtual RAID on CPU (Intel® VROC) issues, contact your platform manufacturer to confirm where in the platform an issue is occurring. The platform manufacturer will then work with Intel to resolve issues as appropriate.

For Intel® VROC high level questions, review the Intel® VROC support page. If questions are not answered there, contact Intel Customer Support.

Intel® VROC Platform Dependency

Intel® Virtual RAID on CPU (Intel® VROC) is a platform-connected application that relies on platform-level integration to work. Therefore, platform manufacturers do a lot of work to get Intel® VROC operational on their platforms, and each platform implementation may be slightly different with different dependencies. For example, platform manufacturers can choose to omit certain Intel® VROC features that would impact their Intel® VROC installation. Or, platform manufacturers could integrate Intel® VROC features into their own storage software solutions which would cause dependencies unknown to Intel.

We highly recommend that you contact the platform manufacturer first. The platform manufacturer will work with Intel as needed to resolve any issues at the Intel® VROC level.

 

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