Article ID: 000091000 Content Type: Error Messages Last Reviewed: 06/01/2022

Error Code 0xA0000008 - Cannot Enable Acceleration in the Intel® Optane™ Memory and Storage Application

Environment

Intel® Optane™ Memory device

Windows 11, 64-bit*, Windows® 10, 64-bit*

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Summary

Troubleshooting options for error code 0xA0000008 with Intel Optane Memory

Description

Trying to enable or manage acceleration and get a 0xA0000008 error code.

Resolution

This error is related to the Microsoft *Error Code 0x80131500 and there are multiple potential reasons for the issue.

 

NoteBack up all data/files before proceeding with the guidance below.

 

Troubleshooting options are available at answers.microsoft.com.

 

If the error persists or any additional help is needed, contact support under Memory and Storage.