Summary
Information on each installation error code that can be generated by the Intel Graphics driver installer (30.0.100.9684 and newer drivers.)
Description
Receiving an error exit code codes when trying to install the Intel Graphics driver.
Resolution
The following table offers details on each error code that can be generated during a failed installation of Intel Graphics driver versions 30.0.100.9684 and older. See How to Identify Your Intel® Graphics Driver Version for detailed steps on how to identify your driver version.
| Installer Exit Codes | ||
| 0 | Success | 0 |
| Successful run | ||
| 1 | ERROR | 1 |
| General error, when something went wrong during installation process and no other error applies to the situation. To get more data, user should check log file (C:\ProgramData\Intel\GFXInstaller\IntelGfx.log). | ||
| 2 | REBOOTING_SYSTEM | 2 |
| Driver installation process proceded without any errors, but system had to trigger platform restart. | ||
| 5 | PLATFORM_UNSUPPORTED | 3 |
| OS or a device on the platform is not supported by the driver. User may have downloaded wrong driver from intel.com. | ||
| 6 | CLOSED_BY_USER | 4 |
| Driver installation didn't happen, user closed the installer. | ||
| 7 | ERROR_BAD_COMMAND | 5 |
| Installer has been launched through a command line prompt with unsupported parameters. User should check installer's command line help. | ||
| 8 | DRIVER_FILE_NOT_FOUND | 6 |
| The installer couldn't find INF files in driver bundle. | ||
| 9 | DRIVER_DIGITAL_SIGNATURE_MISSING | 7 |
| Some of the driver related files have been modified and don't have Intel digital signature. | ||
| 10 | EXTRAS_DIGITAL_SIGNATURE_MISSING | 8 |
| Some of the components in the "Resource" folder have been modified and don't have Intel digital signature. | ||
| 11 | INSUFFICIENT_DISK_SPACE | 9 |
| There is no free space on the platform to install the driver. | ||
| 13 | REBOOT_REQUIRED_BEFORE_SETUP | 10 |
| To continue driver installation, the system has to be restarted. | ||
| 14 | REBOOT_REQUIRED | 11 |
| Driver installation process went without any errors, but to completely apply all required settings/changes, the user has to restart the driver on their own. | ||